Privacy Policy

1. Who we are

This website is operated by WUNDERWERK FOODS PRIVATE LIMITED, CIN U56100KL2026PTC104806, with its registered office at Oorumuriyil Beathsaida, Kulasekharapuram, Karunagappally, Kollam – 690542, Kerala, India.

You can contact us at info@wunderwerk.in or by telephone at +91 81398 72574.

2. Information we collect

We collect personal information only when it is needed for the operation of the website or when you choose to provide it to us.

• General enquiries: name, email address, phone number if provided, company if provided, subject and message.
• Retailer enquiries: contact details, store or company information, location, number of stores or locations, business requirements, preferred contact method and any message you choose to provide.
• Technical information: our hosting infrastructure may generate standard server and security logs such as IP address, browser or device information, requested pages, timestamps and similar technical records.

3. How we use your information

We use information submitted through the website to respond to enquiries, discuss potential retail or business relationships, provide requested information, maintain the security and operation of the website, and meet applicable legal or regulatory requirements.

Information submitted through our forms is not used for unrelated advertising or added to a marketing mailing list unless we separately tell you and obtain any permission required by applicable law.

4. Contact and retailer forms

Our website forms are provided through our own WunderWerk website functionality. Form submissions are sent by email to the appropriate WunderWerk mailbox and are not stored as form-entry records in the WordPress database.

General enquiries are sent to info@wunderwerk.in. Retailer enquiries are sent to sales@wunderwerk.in. The email address you provide may be used as the reply address so our team can respond directly to you.

5. Hosting and email services

The website and our business email services are hosted using Hostinger services. Information necessary to deliver the website, maintain security and transmit form enquiries by email may therefore be processed through Hostinger’s infrastructure on our behalf.

We use authenticated SMTP to send website emails. Website form submissions are transmitted to the relevant WunderWerk email inbox rather than being retained as a separate form database on the website.

6. Cookies and similar technologies

We do not currently use advertising cookies, marketing pixels or website analytics tools such as Google Analytics or Meta Pixel.

The website or its hosting and security infrastructure may use strictly necessary technical cookies or similar storage where required for security, administration or essential website functionality. We do not currently use a cookie banner because the public website is not configured to set optional analytics or advertising cookies.

7. Fonts

The Nunito typeface used on this website is hosted locally on the WunderWerk website. Visiting the website does not require your browser to request the font from Google Fonts.

8. External links and social media

Our website may contain links to external websites or social media platforms, including Instagram. These are ordinary external links and do not load Instagram or other social-media content while you browse our website.

If you follow an external link, you leave the WunderWerk website and the privacy practices of the external provider apply to your use of that service.

9. Sharing of information

We do not sell personal information. We may share or make information available to service providers where necessary to operate the website, provide email and hosting services, maintain security or support our business operations. We may also disclose information where required by applicable law or a lawful request from a competent authority.

10. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for follow-up on an enquiry or business relationship, for security and operational needs, or where retention is required by applicable law.

Because website form submissions are delivered by email, copies may remain in our business mailboxes and normal email backups until they are deleted in accordance with our operational needs and applicable retention requirements.

11. Your privacy requests

Where applicable under data-protection law, you may contact us to request access to information relating to you, correction of inaccurate information, updating or completion of information, erasure where applicable, or to raise a privacy-related grievance.

We will handle requests in accordance with the law applicable at the time of the request.

12. Privacy and grievance contact

For privacy questions, requests or grievances, please contact:

Jackson G Thomas, Director
WUNDERWERK FOODS PRIVATE LIMITED
Email: info@wunderwerk.in
Telephone: +91 81398 72574

13. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal requirements change. The current version will be published on this page together with its latest update date.